Privacy and safety

Most of the people here are somebody's kid.

Which changes what is allowed to be a default. Six of those defaults, and what each one means in practice.

A student decides who sees the details
A student's school, grade and bio are hidden from students browsing profiles unless they choose to show them, and the organizer of an event a student applies to sees more, to run that event. Settings, under Privacy, shows what other members can see, and lets a student keep their service history and certificates to themselves.
Organizers see what running an event needs
Organizers see contact details for the students who apply to their events, because running an event requires it. That is stated in the policy rather than discovered later.
Organizer accounts are reviewed by hand
An organizer account cannot post events until a WeVolunteer administrator approves it, and its events then carry a Verified organizer mark. A club's managers can also let student members post that club's events, once those students accept the Student Organizer Agreement; those events do not carry the mark, and no administrator reviews those students. Approval is a review, not a background check.
Welly AI runs in your browser
With Welly AI on, the model that writes Welly's replies runs on your device. Looking something up, like your hours or events to join, is a request to WeVolunteer like the rest of the app, and a search sends the words you searched for. Nothing downloads until you choose a model, and not every device can run one. The AI and On-Device Processing Policy sets out where it runs and what it downloads.
The hard answers are written down
You must be 13 or older to have an account, and that is checked when the account is made. WeVolunteer is an independent platform: your school does not run it and does not control a student's account. How long records are kept is set out in the Privacy Policy, and privacy requests go to privacy@wevolunteers.org
Accessibility failures are defects, not polish
Keyboards, screen readers, small screens and text size. Where WeVolunteer falls short there, it is treated as a bug to fix rather than a limitation to document. The Accessibility Statement says how to report one.

If something is wrong

Someone is in danger now
Call 911. Do not email us and wait for a reply.
Child abuse or neglect (New Jersey)
1-877-NJ-ABUSE (1-877-652-2873), 24 hours. You do not have to give your name.
Thoughts of suicide, or a crisis
Call or text 988, the Suicide & Crisis Lifeline, 24 hours.
Something wrong on WeVolunteer
Use the Report button in the app. The inbox is read by one person, so it is not monitored around the clock: security@wevolunteers.org
A privacy question or request
privacy@wevolunteers.org
Anything else
support@wevolunteers.org

You do not have to give your name to the New Jersey hotline. A report inside the app is different: your name is attached so an administrator can come back to you with a question, and the person you reported never sees it. The Youth Safety Guidelines describe what happens next.